Frequently asked questions
Got a question that's not answered below? We'd love to hear from you—please contact us on teacherhubsupport@cambridge.org.
Teacher's Hub
The Teacher's Hub, created by Cambridge English, serves as a comprehensive resource for your English lesson preparation. It provides targeted support for specific courses, a variety of teaching and exam preparation materials, tutorials for the Cambridge One platform, and an innovative AI-powered lesson planning tool.
You can register for the Teacher's Hub using any email address, including your Cambridge One account credentials.
Currently, you cannot change your password or account details directly on the Teacher's Hub. If you need support, please email teacherhubsupport@cambridge.org.
You can find our Privacy Policy and Terms of Use at the bottom of the website.
You can access the Teacher's Hub on any modern browser, including Chrome, Safari, Firefox, and Edge, regardless of whether you are using Windows, Mac, or another operating system. However, please note that the site is not optimized for mobile devices – for the best experience, we recommend using a laptop or desktop.
For assistance or to report any issues, please email teacherhubsupport@cambridge.org.
AI Lesson Planner
The AI Lesson Planner is designed to assist busy teachers in crafting well-structured and engaging lessons tailored to their students' interests.
The AI Lesson Planner is guided by Cambridge, offering a well-structured framework that includes prompts and content references. It operates in conjunction with a Large Language Model to accurately interpret the information you provide, including your desired topic, language focus, language level, target age, and preferred lesson duration. We hope you enjoy the lessons it generates for you. However, this is a work in progress - please review the lesson plan before use, and remember to share your feedback on what you appreciated and what could be improved.
Click "Create a lesson plan." When the pop-up appears, enter your preferred topic and learning focus, along with some details about the class you're teaching. One of the standout features of the AI Lesson Planner is the flexibility it offers; you can select topics and language focuses that are directly relevant to your learners.
Please refer to our Terms of Use.
You can't currently download your lesson plans. However, you can easily copy and paste any lessons you find useful into your own documents. Please be aware that plans will be removed from the Teacher's Hub 30 days after being created.
You can't currently edit existing lesson plans. However, you can create a new lesson plan by re-using elements from your first attempt.
Findable
Findable is a resource bank that offers hundreds of materials designed for Cambridge Primary courses. This includes worksheets for additional practice, catering to mixed abilities, and much more, all aimed at saving you valuable time. Findable is currently a prototype, offering resources specifically designed for pre-A1 learners. However, we have plans to broaden our offerings to include materials for all proficiency levels if we receive positive feedback from users.
We are currently conducting a limited release to evaluate the effectiveness of this resource bank in assisting teachers to find supplementary materials. Your feedback is invaluable to us and greatly appreciated.
You can try a different search or apply a filter. Please remember that Findable is a prototype and it may not have everything you're looking for. Should you still need assistance, please don't hesitate to fill in the feedback pop-up or reach out to us with suggestions: teacherhubsupport@cambridge.org.
Resource Hub
In the Resource hub, we've brought together all sorts of great information, from how to use Cambridge One, general resources about teaching and learning, and preparation materials for Cambridge Exams.
Visit World of Better Learning | Cambridge English is a great place to find more expert advice, hints and tips.